AI Answering Service for Law Firms
An AI answering service for law firms answers every potential-client call while you are in court or on the record. It discloses it is an AI assistant, runs the conflict-safe intake questions you approve, captures the matter type, urgency, and how the caller found you, and books consultations onto attorney calendars without giving legal advice, ever.
The calls law firms miss
- The injured caller comparing firms by who answers
- The arrest call at night when minutes matter to the family
- The current client with a deadline question routed to a full voicemail box
What the agent does on every call
- 01Runs your intake: matter type, jurisdiction, timeline, and referral source
- 02Applies your screening questions before any consultation is booked
- 03Books consults onto the right attorney's calendar by practice area
Urgent criminal and time-sensitive matters can transfer live to the on-call attorney under your rules. Current clients route by matter to the right desk. Callers outside your practice areas get your referral script.
Callers are always told they are speaking with an AI assistant, on every call, in every industry.
Questions law firms ask us
Will it give legal advice?
Never. The agent is scripted to gather facts and schedule, and it says so when asked for advice. Anything resembling a legal question is captured verbatim for the attorney. You approve every word of the script.
How does it handle confidentiality?
Calls are handled under your firm's approved script and disclosure language, including the recording notice. Intake details go only to your designated inboxes and systems. Review the setup with your own compliance requirements; you control what is asked and stored.
Can it screen out cases we do not take?
Yes. Your screening criteria, practice areas, jurisdictions, matter minimums, are applied on every call, and declined callers hear your referral language instead of silence.
Put humcall on your line
Book a call and we will walk your actual call flow, show you how the agent would answer for your business, and give you a clear quote.
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